Management leadership training course, Supervisor training course, Basic management skills, Supervisor/manager training, Team leadership skills Assertive behaviour

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Chris J. Thomas

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BASIC MANAGEMENT SKILLS – THE MACHINE APPROACH! 

Recent studies have shown that industrial supervisors are working at less than 60 % of their potential. Basic management skills training is guaranteed to change all this and at such little cost

Introduction 

ALL the evidence from modern theorists, the Japanese success story and from the top international companies is that success in today's world depends on the Leadership and Motivation of people. However, it is amazing that so many companies and managers fail to grasp this opportunity by not putting it into ACTION. 

How many times do we hear companies say:

Our people are our most important resource?  

You will see this type of statement in company brochures, annual accounts, statements to shareholders, etc. There is no doubt that these are all based on good faith but to what extend does this policy filter through the organization. ANSWER: NOT MANY. 

Most managers seem to be pre-occupied with machines and the technical aspects of their work. This is in spite of the mountain of evidence that proves that the key to future success is our ability to manage people effectively at all levels in the organization. 

The problem is that managing technology and machines can be easily defined and understood whereas people management tends to be abstract and difficult to deal with.  Let's see if we can simplify the problems and develop a practical model that will be effective in the real world. 

The machine approach

Maybe, a good way to approach people management is to adopt the basic approach we take with machines. For example, machines have technical files (procedures, specifications, performance standards, etc.), planned maintenance systems, corrective action procedures and many other types of support. 

Why not treat people, at least, in the same way and with the same importance as machines. This would be totally consistent with our toolbox style approach that we discussed earlier. 

Let's look at the key actions that we can easily do:

1

Get yourself 
informed

Time required
5 hours max.

Cost
NIL

Getting to KNOW your group and the individuals is the first key step. 

You need to determine all their strengths, weaknesses and potential before you can start to think about making improvements.

 2

Determine the correct management style to use

Time required
2 hours max.

Cost
NIL

The Leadership module demonstrated that we need to determine the maturity of our group and to adopt the matching style. This is step two. 

3

 People planning

Time required
8 hours max.

Cost
NIL

We do it for machines so why not for people?

4

Increase productivity through motivation

Time required
2 hours max.

Cost
NIL

We now need to build and maintain relationships and define the motivating factors that we learned before into a simplified practical form that can easily become part of your routine behavior. This is our PREVENTIVE MAINTENANCE program for people 

 

Of course, there is a lot more to this subject and all these are covered in the managers toolbox.

 

Chris Thomas is the author of the Managers Toolbox training material located at www.managers-toolbox.com and runs the very successful Basic Management Course for new leaders and supervisors. You can contact Chris@managers-toolbox.com


©copyright 2001- 2004 Chris Thomas

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